Our Policies

Scheduling & Cancellation

We understand life happens! If you need to reschedule or cancel, please let us know at least 24 hours in advance. Cancellations with less than 24 hours’ notice may be subject to 50% of your service fee.

Payment

To confirm your appointment, we require a valid credit or debit card on file. Your card will only be charged after your cleaning is complete.

If a late cancellation occurs (less than 24 hours), will be charged 50% of the service price.

Satisfaction Guarantee

Your happiness matters! If something isn’t right, contact us within 24 hours and we’ll return to make it right—at no extra cost.

Home Access

If you won’t be home, please provide safe entry instructions (key, code, or someone to let us in). If we cannot access your home at the scheduled time, it will be considered a late cancellation.

Safety & Liability

We are licensed and insured for professional cleaning. However, we cannot be responsible for pre-existing damage, unsecured items, or pets escaping during service.

Health & Hazard

For safety reasons, we do not clean areas affected by mold, infestations, bio hazards, or hazardous materials.

Refunds

We do not offer refunds, but we’ll always make things right through our Satisfaction Guarantee.

Thank you for trusting Revive Your Space! These policies help us provide the best service for every client.